App FAQ’s
Where can I find the QR codes to use in the App?
You can find them in the App Guide above or right here!
General FAQs
When can I buy ONO?
ONO is available for pre-orders in select countries on our online store. Simple click “Store” above to get started!
In what countries is ONO currently available?
ONO is currently available in the United States, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.
How fast does ONO print?
ONO can print the full height of 5.2 cm in approximately 2 hours and 30 minutes, faster with a brighter phone (2 hours with an iPhone 6S+).
Does the print precision depend on your phone?
Yes, print precision depends on the resolution and the contrast of your smartphone screen.
Will screen protectors affect printing?
Screen protectors up to 0.2 mm thick will not affect printing. Screen protectors thicker than 0.2mm will still produce prints, but they will have poorer resolution.
Can ONO fit smartphones with protruding cameras?
Yes. The phone pad on the bottom is made of a soft, spongy material designed for this purpose. The protruding camera is pushed into the pad when the printing film sits flat against the screen.
